Everyone recommends them. People rave about their experience with A-1 and I think it’s because they listen to their customers. They don’t come and say, ‘this is how it’s done.’ Instead they ask, ‘what will make this easier for you?’ Katie and her team are so personable,” says Kelly. Ten years ago, Kelly met Katie Klause Newitt at a realtor meeting. Kelly, a real estate agent at the time, had heard about A-1‘s great reputation from other agents. A-1 has since moved many of Kelly’s clients, three model homes for a new construction project, as well as her personal home. Kelly says A-1 is the only moving company she recommends. “Our moves are always as expected with them: on time, no damage and quick. They moved me into my new my new home and made three separate stops in six hours,” says Kelly. A client of one of Kelly’s associates recently downsized from a large home to a condominium. The client hired an interior designer to help decide which items to move from the home to the condo. “The seller didn’t have to lift a finger. A-1 managed the entire process with the designer. The seller was thrilled,” says Kelly. Kelly believes that what makes A-1 different from other companies is how personal they make the experience. “They treat you like family. You don’t have to stay on top on them. In this industry, that is amazing,” explains Kelly.

 “A-1 under promises and over delivers. Their word is their bond. They go out of their way to prevent unnecessary charges. Many companies are just companies. But at A-1, you get to know the owners. Katie is one of us, a community partner. She goes above and beyond to make her customers happy.”

 “Our experience and the experiences of our clients has been terrific. They hire good people and train them to be very professional, to care for the client and make all accommodations. We’ve been working with them for more than ten years. I would work with no one else.”

Betty Assef, a Broker Associate at RE/MAX Island Properties for 30 years, is a long-time friend of the A-1 Family. She’s hired them for four personal moves and referred them for dozens more. While she has worked for Remax, Betty has always known she could trust A-1 to care for her clients. Most importantly, she knows she can always count on A-1’s reputation of “no surprises.” “They really do care for the customer concerns as the most important thing. They are prompt to respond, always follow-through and promise a fair price. The competency of their moving staff is great and they pack and move with as little disruption as possible,” says Betty. A client of Betty’s who is moving from Florida to Ontario expressed that she was overwhelmed and nervous about the long-distance moving process. Betty assured her that Katie would take great care of her. “Katie answered all of her questions in such a calm way that the client knows she can trust A-1. I just know everything will be alright” says Betty. Over the years, Betty became so impressed with Katie’s service at A-1 that she co-sponsored her to join Executive Women of the Palm Beaches—a prestigious “Katie is so patient with every job. She always goes above and beyond,” says Betty. Betty believes A-1 operates with a set of values and a shared philosophy. “I’ve met her brother (Tom), her husband, (Andy).They all want to give the best possible service to their customers by dealing honestly, fairly and quickly. A-1 gets the first shot at any dealings I have,” says Betty. We’ve been lucky to have Betty as part of the A-1 Family for so many years and look forward to continued friendship for years to come!

  “I’ve known them for years. They are the only moving company I’ve referred. They are dependable, trustworthy and reasonable. When clients ask me if I know a good moving company, I refer them to A-1.”