A-1 Moving & Storage has been rated among the top agents within the Atlas Van Lines system for quality. A-1 has passed all 12 of the criteria used by Atlas in judging the performance of its agents. Each quarter every agent in the Atlas system must pass at least 7 or more of the 12 standards.
For the past four years, A-1 Moving & Storage has consistently been in this top tier of high quality performance.
Criteria | 9/30/2007 QTR | 12/31/2007 QTR | 3/31/2008 QTR | 6/30/2008 QTR | Convention YTD Cumulative | Atlas Standard |
Customer Satisfaction | 4.34 | 4.58 | 4.25 | 4.14 | 4.38 | 4.10 |
Equipment Atals Spec | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 90.00 |
Equipment Qualficatin | 98.04 | 100.00 | 97.92 | 10.00 | 97.14 | 95.00 |
Facility Rating | 5.00 | 5.00 | 5.00 | 5.00 | 5.00 | 3.00 |
Hauling Claims | 0.72 | 5.58 | 1.21 | 3.31 | 3.44 | 3.50 |
Labor Certification | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 |
Packing Claims | 1.58 | 0.99 | 1.03 | 3.51 | 1.58 | ?3.00 |
Safety Points Average | 8.06 | 5.47 | 5.00 | 35.94 | 10.65 | ?50.00? |
Technology Rating | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 |
Uniform Compliance | 100.00 | 88.24 | 81.82 | ?100.00? | 92.00 | 85.00 |
Warehouse Claims | 4.64 | 3.97 | 2.26 | ?3.37? | 3.58 | 9.00? |
Weight Estimating Accuracy | 86.87 | 82.67 | 86.79 | 83.02 | 85.00 | 75.00 |